Culture Operations.

The Culture Operations package is our fractional HR model with a focus on Culture Accountability, Culture Operations, and HR Operations.

where culture gets talent gets hr initiatives get operationalized


Serving small to mid-sized businesses who need Culture, Talent and HR support with a hands-on approach to positively impact Purpose, People, and Process.


Every engagement is assigned a dedicated team who partners directly with your stakeholder. Our Culture Operations Specialist (COS) team stands at the ready to dive in when needed and support backend processes along the way.


After learning where you are in your business lifecycle through our signature Assessment process, we develop a custom Quarterly Game Plan that provides a roadmap to drive results.

Culture Operations Packages.

A partnership focused on the strategic, reactive, and integrated improvement of your Culture, Talent & HR Initiatives.

  • Every engagement is provided with an experienced Dedicated Team Member, Client Success Manager, and a collaborative team of Culture Operations specialists
  • Quarterly Game Plans that include a collaborative and committed results-driven plan. It provides proactive partnership and reactive support in the following areas:
    • Culture Accountability
    • Culture Operations
    • HR Operations

Culture Accountability.

Culture Accountability operationalizes teams and leaders within the culture.
Examples of Culture Accountability in action: 360 for Managers, Leadership & Development, Role Alignment, Org Chart Building, Workforce Planning, Compensation Structures, our Emotionally Ambitious Series, and Culture Ops Series.

This is where the rubber meets the road. 

We develop people to be their best selves at every level. Developing employees, managers, and leaders is the most important investment your organization can make.

Culture Operations.

Culture Operations is the process by which we work with your team to put structures in place that support and, as we like to say, operationalize the elements of your company culture that drive productivity, retention, and results.

When your team knows your impact, everyone is a brand ambassador.

Examples of culture being operationalized effectively in your organization include: Visible company value embodiment, retention-based hiring and onboarding processes, your unique Performance Success System (PSS), company-wide culture playbooks, a clear talent strategy, and dynamic job ads and descriptions.

HR Operations.

HR Operations encompasses fractional HR ownership and support in order to build the right processes and mitigate HR risks in your company.

Responsive vs Reactive. Doing it right.

HR Operations is often relegated to a reactive needs bucket. When done right, HR Operations can be responsive instead of reactive with a clearly defined HR infrastructure build.
Examples of HR Ops in action include: Policy and handbook creation, delivery, and rollout, Onboarding and Separation packets and workflows, and creating LOA workflows.

What our clients say.

“Culture Works developed a specific training program that provided guidance and evaluation of our entire leadership team. It has turned out to be one of the greatest investment we have ever made.We realized we were spending all of our time redirecting our management team and dealing with unacceptable turnover.

With the help of Culture Works, we have been able to identify and manage out, leaders that did not reflect our company values and utilize CW’s expertise to recruit, retain, and develop the best management team our company has ever had.”

Kurt Lester

Partner – Servi-Tek Commercial Building Services

“We have certainly benefited with Culture Works coming in and providing a fresh perspective on our day-to-day operations. As a results-driven company, Culture Works has been able to help us improve our operations and efficiencies in the busiest aspect of our business. Operational inefficiencies in key areas were identified and processes of measuring effectiveness as well as improving communication were implemented. We appreciate the integrity and genuine enthusiasm of the entire CW team. It was money well spent.”

Brad Thomas

Owner – BJs Commercial Equipment Rentals

“As a small business owner, I wear many hats to ensure my company runs smoothly and efficiently daily. As I began hiring more employees, it was obvious I was lacking in Human Resources support. Culture Works stepped in and within a month they identified areas of noncompliance, streamlined & improved processes, and corrected employee handouts to follow state and federal guidelines. 

Now, I feel confident when speaking to an employee if an issue arises and know Culture Works is only a phone call away if I do not know the answer. As an employer, feeling protected in a world of ever changing rules and regulations is vital. Culture Works gives our company that security. I would highly recommend them to any company, small or large, looking to manage and train your most important asset: your people.”

Lisa Lee

Owner – Accredited Aesthetician Academy