Quick Tips & Frequently Asked Questions

What does it mean to operationalize culture?

We put systems and processes in place, provide leadership training, and foster culture alignment. Resulting in your company culture becoming part of every internal process and interaction. Culture drives operations and operations run smoothly thanks to culture.

What’s the ROI on bringing you in?

Culture is one of the most powerful business performance drivers. It has a tremendous impact on ROI in terms of retention, recruitment and goal achievement. Culture, however, can’t be viewed simply as perks and social activities, but as the foundation that informs employee engagement. It is critical to measure, manage and invest in cultural alignment to ensure organizational health

How long does culture operations take?

How jacked up is your culture? All kidding aside, that varies widely.  Our minimum effective engagement is 3 months.  We have clients with whom we have been engaged for 2+ years in different roles and to various degrees of intensity.  On average 9 – 12 months is a typical engagement.

What if I just need help with one thing?

That certainly depends on what you need help with! We are not a project-based organization.  We work with our clients over time to create lasting organizational change.  Let’s talk and see what problem you’re trying to solve.

What is a Quarterly Game Plan (QGP)?

The Culture Works QGP is a collaborative roadmap meant to review the progress we have made as an extension of your team and pave the way for the upcoming quarter’s initiatives.  The QGP is a working blueprint that changes as initiatives come to the forefront and others are accomplished and can move off the front burner.

Are you recruiters?

We create strategic recruiting plans and assist in the process of finding the right role-aligned candidate to support your team.  Traditionally, recruiters have been seen as aggressive head hunters trying to put butts in seats.  That’s not us.  But yes, we do actively participate in your hiring process to ensure the right candidates find the right roles.

Do you do all the HR work for us?

We do not. For our team to be effective, we need an internal stakeholder in an HR role.  We support that person by operationalizing all of the tasks around them so they can be effective in their job and not bogged down in busywork.

Can we safely go back to in-person work? 

The California Dept. of Labor provides guidance on moving through stages of reopening different sectors after the statewide stay-at-home order:
1. Stage 1: Safety and preparedness
2. Stage 2: Lower-risk workplaces
3. Stage 3: Higher-risk workplaces
4. Stage 4: End of Stay Home Order

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