Small Businesses: How to Know When You Need HR

Small Business Saturday just happened, so we’re giving all the love to our small businesses! As a small business owner, it’s very important to know when you need HR.


Some of the questions that Culture Works receives on a regular basis are: 

  • What is the purpose of my HR department? 
  • What stage of my business growth should I look into HR members? 
  • What different HR roles do I need for my small business?
  • Is a fractional HR team a better option?

We’re going to break down some of these answers, and hopefully, guide you to understanding the role that HR can play in your small business.

What Is the Purpose of Your HR Department?

Before investing in an HR fractional team or hiring new employees, it can be helpful to gauge what your new team members would be doing for your small business.

Whether you decide to hire a fractional team or HR Manager, these are some of the roles and responsibilities they might cover:

  • Employee handbooks and manuals
  • Employee conflict
  • Upper management
  • Onboarding
  • Payroll
  • Benefits administration
  • Paid time off and leave
  • Enforcing company policies
  • Contract violations
  • And so much more!

When Should My Business Start Looking for HR Team Members?

There are different factors that contribute to the level of HR needed for any company. In the next year, under the Affordable Care Act, the IRS is planning to increase employer penalties. As a small business, there is not much room for a financial error or blow.

One key element that is important to acknowledge is the update in the Employer Mandate:

“In accordance with the Employer Shared Responsibility Provisions (ESRP) of the ACA, employers with 50 or more full-time employees and full-time equivalent (FTE) employees identified by the IRS as Applicable Large Employers (ALEs), are required to offer Minimum Essential Coverage (MEC) to at least 95% (70% for 2015 only) of their full-time workforce and their dependents whereby such coverage meets Minimum Value (MV) and is affordable to the employee or be subject to penalties.” 

Depending on the size of your small business, this would be a reason to make your company either partner with a fractional HR team or hire a HR manager to monitor employee benefits and payroll in compliance with the new ACA standards. 

What HR Roles Do You Need?

As mentioned above, an HR manager or HR fractional team is your best bet as a small business. There is a difference in cost and outcome in fractional or outsourced HR, but, of course, this all depends on your specific situation. 

Fractional HR tends to be more cost-friendly because hiring a fractional HR team can help reduce the cost of full-time employees while optimizing your existing team’s functionality. The cost of one full-time employee can be the equivalent of receiving a team of employees’ expertise!

Outsourcing, on the other hand, can mean a variety of things. It can mean completely relying on the outsourced team instead of hiring an in-house team, or it can be a partnership between your existing team with a company that performs similar or complementary functions. An outsourced team is often a replacement for an in-house team or role.

Still wondering if you may need to invest in an HR Manager or Employment Law Attorney? Read on.

What Culture Works is Grateful for This Year

It’s the season of gratitude, and the Culture Works team wanted to express what they’re thankful for. Read on to hear their responses, and get to know the team a little better!

 What Are You Grateful for This Year?
AmberI am thankful for my kids, and the inspiration they bring to me to be a better person every day. My home, there’s no place like home. And my health, so that I can enjoy so many special moments in life.
AlexisI am thankful for my growing family and the time that I get to have with my daughter. Thankful for my health and wellness and those around me that support me. I am thankful for all the new experiences that I will have as a new mom.
ClaudiaI am thankful for my amazing husband, family, friends and community, and the health of those around me. I am grateful for life itself and the personal growth that comes from traveling to new (and old) places. Last, but not least, having an awesome job where we get to impact so many people!
CourtneyI am grateful for life. I love the life I live. I am healthy, and I have healthy kids and a supportive and loving husband. My family lives close and are all healthy and loving and involved. I try to take in all the small things. Breathing the ocean air, looking at bugs with my boys, taking nature walks, and snuggling. I am grateful for all the little moments that make up life. 
CymbreI am grateful for my health and my family’s health. I am grateful to wake up everyday and have the ability to positively impact the people I encounter.
DianeI have always been grateful for my health and the health of those around me. We can never take that for granted because without it, we cannot experience and share in what this beautiful life has to offer – we need to care for everyone and everything in this world!
HowieI am grateful for my amazing family and friends and always being surrounded by loved ones. I am grateful for music, colors, and the ocean. I am grateful for laughter and for the challenges in life that shape who I am. I am especially grateful for my incredibly loving wife who always reminds me to be grateful.
Jenn There is so much to be grateful for. I am forever thankful for the health and happiness of the people I love. Every day is a gift and I am so blessed to spend them with my family, friends, and loved ones.
KarlaThere is so much I am both grateful and thankful for year-round, but especially around this time of the year. My blessings consist of my sweet and loving family, fur babies, friends, work-family, and always, God.
KateI am most grateful that I get to wake up every morning to a family that is happy and healthy and work that I am passionate about. I have wonderful people in my life that keep me laughing and give me perspective and I will never take that for granted.
KristiI am grateful for time with my mom and family, having the best husband and son in the world, the most amazing best friends, and the best team I’ve ever been honored to work with and drive our purpose!
LeaI am immensely grateful for the continued health and safety of my family and friends.  I’m also thankful for the small pleasures in life: a hot cup of tea, a good book, the smell of the ocean, and fresh doughnuts.
MargieWhat I’m thankful for this Thanksgiving is my good health, my loving family and friends as well as having an awesome job . . . All of these provide for a happy, fulfilling, and peaceful life for which I am deeply grateful!
MichelleI am thankful for the most amazing family. I have the most supportive blood and chosen family who are gracious and wonderful humans.
SabrinaI am grateful for the love from my children, the support from my friends, and the air in my lungs.
SimoneI am grateful for where I am at in my life and everyone who is a part of it. My husband, family, friends, and co-workers make each day’s journey more exciting, fun, and purposeful, and I am extremely thankful for that. 

At Culture Works, we love our team! Interested in learning more about them? With the holiday season coming up, now is the perfect time to read about their favorite holiday traditions (including secret mistletoe and boozy dreidels!)

How to Nail your Remote Company Culture

If you think that working remotely as a company automatically means that positive company culture is out the door, then think again. 

There are steps that you can take as a company to ensure that your employees feel heard and understand that they are valued, even when working from home (WFH). 

Defining your Purpose

At Culture Works we believe that defining your company’s purpose is one of the most important foundations for a positive culture. 

Would you be surprised to hear that your company culture is actually defined by your purpose

There’s a statistic that states, “¼ employees are either indifferent or don’t know much about their company’s mission.” 

The numbers speak for themselves, and if an employee has no level of commitment or passion towards the company’s purpose, then fostering a positive work culture will become a more difficult feat. 

If employees are working from home and don’t fully understand the company’s purpose, then the odds are they aren’t going to seek it out. This is the role of the higher up’s to implement constant purpose-driven actions. 

One way to define your purpose is to ask yourself some questions: 

  • How fulfilled are your employees?
  • How does your work impact others? 
  • What’s the meaning behind your work? 
  • What was the original goal of the company — has that changed?
  • Are you spinning your wheels or losing money because of a lack of intentional culture?  

Although those are some big questions to tackle, it’s necessary to define your company’s purpose and improve the remote work culture. 

Defining your Culture with a Hybrid Work Model

Defining your culture through Zoom has proven to be a challenge for many companies. Theresa Larkin from Zoom posted a blog highlighting ways to maintain company culture through a hybrid workforce. 

One of the key tips as many companies are returning to a hybrid model is to “create equity between on-site and remote workers.” 

Some of the ways listed to create a common ground and culture include: 

  • “Create space for hobbies and activities
  • Communicate through a company or team-wide channels
  • Host fun activities
  • Keep everyone informed on your whereabouts.” 

These are some tangible action items that will hopefully jump-start the defining of your company culture. 

Role Alignment in a Remote Workforce

Understanding each employee and their skillset on a deep level will help the whole team dive into positive company culture, this can be done with value and role alignment. 

Forbes speaks of role alignment highly claiming that role alignment can be “getting everyone on the same page” as a long-term goal, or even “understanding everyone’s role.” 

While companies commit to staying remote or moving into a hybrid model, there are bound to be changes in employee roles. People adapt and change, and as a higher-up, it’s important to keep company culture at the core of change. 

Do you dread making mistakes at work? You should actually embrace them! Learn more about why you should make mistakes at work here

What should be top of mind for your HR Manager

There are constant changes happening in the Human Resources space, so it can be important as a higher-up to acknowledge the constant changes and how those changes can impact your company. 

What does an HR Manager do? 

The role of an HR Manager might look different every day, but in general, their role falls under anything to do with:

  • Employee Recruitment
  • Learning and Development Programs
  • Adjustment to Employee Handbooks and Manuals
  • Payroll Management
  • Compliance
  • Culture Issues (We’ll expand more on this later) 
  • And so much more! 


Not sure what a Learning and Development program is? Learn more here

Throughout these daily tasks, there are current adjustments and guidelines that your HR Manager should be aware of to avoid key risks. 

DEI (Diversity Equity Inclusion) 

Diversity Equity Inclusion covers a wide range of topics and individuals. As an HR Manager, it can be helpful to know what regulations and HR Law changes might be coming up in the new year. 

Does the phrase “HR Law” send chills down your spine? Don’t worry, it’s not as scary as it sounds, Kristi Pastore explains the importance of HR law in the workplace and its relation to company culture here

The Chief Diversity Officer at the University of Michigan, Robert Sellers, explains the difference between classifications: 

“Diversity is where everyone is invited to the party, Inclusion means that everyone gets to contribute to the playlist, and Equity means that everyone has the opportunity to dance.” 

Under the role of implementing DEI efforts into company culture there are many topics, groups, and identifications that could come up including: 

  • Age
  • Race and ethnicity
  • Marital Status
  • Sexual Orientation
  • Religion
  • Language
  • Socioeconomic Standing
  • Gender Identity
  • Mental and Physical ability
  • Veteran status 

Keeping this list of factors in mind when cultivating a company culture through HR is essential for making that culture a positive one. 

The U.S. Office of Personnel Management states that as a reflection and goal for the future, “Government-wide, we have made important progress toward hiring a workforce that truly reflects America’s diversity, and we will continue to pursue that goal. But merely hiring a diverse workforce is not enough.” 

This mentality is one that will lead towards a more positive workplace and one that HR managers should do their best to follow.

Technology Advancements

There are a LOT of tools out there that can assist any HR Manager in their role. GetApp outlines some of the most-used programs used in the HR space in 2021. Here’s a couple of the most popular HR technology tools: 

Rippling

Rippling is a platform that lets you “Effortlessly manage your employees’ payroll, time & attendance, benefits, compliance, and more— all in one place.” 

Beekeeper

Beekeeper makes reaching frontline workers easier, and also has a feature that helps, “Build a company culture that transcends language barriers through automated translations.” 

Monday.com

Monday.com is committed to streamlining all of your HR processes on one collaborative platform. This includes:

  • Onboarding
  • HR requests
  • Employment engagement surveys
  • Vacation requests
  • Event planning

It’s time to upgrade the way you manage HR and lean into the perks of the rise of technology. 

Compliance

Regulatory and business compliance is difficult to manage. This is a huge topic to dive into, but in general, your HR Manager should be fully knowledgeable of the following acts.

Wages and the Fair Labor Standards Act (FLSA)

The U.S. Department of Labor claims that the FLSA, “Establishes minimum wage, overtime pay, recordkeeping, and youth employment standards affecting employees in the private sector, and in Federal, State, and local governments.” 

Equal Employment Opportunity

The U.S. Equal Opportunity Commission has a page dedicated to updated law that would apply to HR, which can be found here

How we work with Internal HR Stakeholders

Culture Works believes that fractional HR relationships are built on the idea of adding another team member (or members) to your existing team. The fractional team partners with your in-house HR stakeholder and team to develop a strategic partnership. 

Learn about what working with an outsourced company would look like here