When it comes to fostering growth within your organization, utilizing the proper techniques to encourage employees is key. When success metrics are discussed, the idea of responsibility and accountability tends to come into play, but what is the difference between the two?

These two words are typically used synonymously, but there is a key difference in the delivery of each. The word “responsibility” tends to bring about confusion, blame-placing, and other unwarranted performance issues. Whereas accountability tends to bring about a more empowering feeling.