Case Study – An Impactful Journey With Arista MD

About Arista MD

Arista MD offers a telehealth platform that enables primary care providers to conduct electronic consultations and receive clinical workup checklists, improving patient outcomes and access to timely, high-quality care. The platform seamlessly integrates into physician referral workflows and provides cost-effective access to specialty care, reducing the need for face-to-face visits. Arista MD partners with healthcare stakeholders for a successful transition to value-based care.

PARTNERSHIP

ENGAGEMENT: CULTURE OPERATIONS PACKAGE

Dedicated Team Member

Committed Team Member

Quarterly Game Plans

Our Engagement Focus Areas

Arista MD approached us for help with their HR operations, including best practice recommendations, process improvement, and tactical/reactive support. This included providing benefits enrollment support, serving as the main point of contact for employee inquiries regarding benefits and policies, managing their performance success system, and handling new hire onboarding and offboarding. Additionally, our team was responsible for maintaining their HR systems to ensure smooth operations.

IMPACT & RESULTS

CULTURE ACCOUNTABILITY

Established regular manager huddles focused on compliance updates, ensuring that managers stay informed about regulatory requirements and promoting a culture of compliance across the organization.

CULTURE OPERATIONS

Achieved outstanding response rates and feedback in the Culture Pulse Survey, gaining valuable insights into the organization’s culture and employee satisfaction.
Implemented impactful employee recognition initiatives and engaging events based on the survey findings, fostering a culture of appreciation and boosting employee morale and engagement.
Successfully initiated the annual review process on time, enabling comprehensive performance evaluations and supporting employee growth and development.

HR OPERATIONS

Efficiently completed the open enrollment process, ensuring that employees have access to necessary benefits and maximizing their satisfaction and well-being.
Conducted a benefits renewal meeting, resulting in the consolidation of carriers and streamlining of processes, leading to increased efficiency, cost savings, and improved employee experience.
Observed a decline in reactive HR needs, showcasing our proactive approach and effective HR strategies that address and mitigate potential issues before they escalate, fostering a more stable and productive work environment.
Effectively managed Leaves of Absence (LOA), ensuring compliance with relevant laws and regulations and supporting employees during their leave periods.
Streamlined and enhanced the onboarding process, creating a positive and engaging experience for new hires, facilitating their integration into the company culture, and setting them up for success from day one.
Efficiently handled offboarding procedures, ensuring a smooth transition for departing employees and safeguarding the company’s assets and confidential information.
Implemented best practices and standardized processes for LOA management, onboarding, and offboarding, resulting in increased efficiency, reduced administrative burden, and improved employee experience throughout these crucial HR operations.

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